Job Opportunities


Guest Services Associate – Chesterfield, Short Pump & Fredericksburg locations

This part-time position is responsible for providing an enjoyable experience for guests in all areas of the museum. The ideal candidate must be outgoing and enthusiastic, and enjoy working with children and families. Customer service must be a priority. Major responsibilities include engaging and responding to guests and maintaining cleaning and safety protocols. Cross training in all public spaces and programs is required.

Specific duties include, but are not limited to:

  • Providing a point-of-contact for guests
  • Interacting with all visitors in a friendly, professional manner, with exemplary customer service delivery
  • Responding to guest questions, concerns, and comments
  • Dressing up as the CMOR Mascot, Seymour the Dinosaur and participate in dance parties, story times and parades
  • Facilitating activities for guest
  • Guest safety and security
  • Maintaining cleaning protocols including cleaning restrooms throughout the day, including but not limited to; emptying trash, sanitizing and cleaning exhibits throughout the day, mopping floors
  • Encouraging and selling guest memberships
  • Conducting CMoR's Carousel (Central only)
  • Performing front desk admissions duties
  • Set up and break down of all birthday party rooms. Assisting birthday family throughout as needed (cross Training as a Party Programmer for qualified Associates). Weekend and occasional evening and holiday work required

Qualifications:

Experience working in Customer Service. Experience working with children is ideal. Candidate must be flexible with an open schedule.

To apply for this position, email your resume to jobs@c-mor.org with "Short Pump GSA - Your Name' or Chesterfield GSA - Your Name' in the subject line.
Minimum salary requirements must be included--listing salary history or a target range is also acceptable. Due to anticipated response, we regret that only those selected for an interview will be contacted.


Facilities and Exhibits Tech - All Locations

Summary:

The Facilities and Exhibits Technician is responsible for maintenance and upkeep of outdoor areas and facilities; facility and exhibit related maintenance throughout the museum; and exhibit construction when directed by the senior leadership team.  Works with GSA managers to train staff in daily procedures. Responsible for repairing exhibit components as needed, and oversight of special projects as needed.

Duties:

  • Maintains and repairs exhibit components including assisting with daily safety or maintenance checks, as needed. Orders replacement parts of exhibits as needed, maintains records, tests new and repaired components, and helps install and de-install the museum’s changing exhibits. 
  • Performs facility repair and daily maintenance of the facility as needed; documents upgrades to the museum’s facility; communicates progress and updates directly with director of operations.  Coordinates with contractors and service providers to repair and maintain air conditioning, leaky pipes, refrigeration, etc.
  • Performs or oversees contracted care and maintenance for the museum’s outdoor spaces; initiates museum’s landscaping efforts and related outdoor maintenance services, including snow removal, soil management, lawn care, storm water, recycling and waste management. Coordinates efforts with GSA managers and outside contractors.
  • Set up, install and breakdown offsite events, in-house events, sound systems, décor, tents, stages, and lighting
  • Other duties as assigned.

Competencies:

  • Energized, enthusiastic, and focused on providing world-class customer service.
  • Able to manage complexity in problem solving and arrive at appropriate solutions.
  • Ability to multitask.
  • Ability to maintain building facilities.
  • Thrives on ability to successfully complete a job.

Knowledge, Skills and Abilities:

  • Understanding of general building and museum operations
  • Basic business acumen related to operations – replace versus repair, prioritization of tasks based on impact to museum, etc.
  • High School diploma or GED required.
  • Minimum 2 years’ experience in a facilities/exhibits or carpentry position.
  • Must be 18 or older to apply.

Physical Demands:

  • Sitting, standing and walking for extended periods, frequent climbing, bending, stooping and lifting and moving up to 40 lbs.
  • Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
  • Ability to safely operate motor vehicle and power tools.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

To apply for this position, email your resume to jobs@c-mor.org with "Facilities and Exhibits Tech - Your Name' in the subject line.
Minimum salary requirements must be included--listing salary history or a target range is also acceptable. Due to anticipated response, we regret that only those selected for an interview will be contacted.

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